Terms of Service
1. Scope
These terms govern your use of the Textly mobile application ("the App") and this website, provided by [COMPANY / PROVIDER NAME] ("we", "us"). By installing or using the App, you agree to these terms. If you do not agree, please do not use the App.
Distribution through the Apple App Store and Google Play is additionally subject to the Apple Media Services Terms and the Google Play Terms of Service between you and those companies respectively.
2. The service
Textly is a client application for sending, receiving and managing messages on your iOS or Android device. On Android it handles SMS and MMS through your device and mobile subscription, a capability iOS does not make available to third-party apps, and can optionally connect to third-party messaging services (currently WhatsApp, Telegram, Discord and Slack) to display and send messages from those services in a single inbox. It additionally provides on-device analysis features described in section 8a.
Textly is not a messaging network and does not transmit messages itself. SMS is sent and delivered by your mobile network operator; messages on connected channels are transmitted by the respective provider. We operate no messaging infrastructure, provide no telecommunications service and give no guarantee regarding the delivery, timeliness, ordering or integrity of any message.
3. Requirements and costs
The App requires a compatible iOS or Android device. SMS functionality requires Android, an active mobile subscription with SMS capability and selection of Textly as your default SMS application; it is not available on iOS. The on-device analysis features require sufficiently capable hardware; the current minimum requirement is stated on each store listing.
The App is provided free of charge. Sending and receiving SMS may incur charges from your mobile network operator according to your plan, and connected channels consume mobile data. Those charges are solely a matter between you and your operator.
3a. Connected third-party services
Connecting a third-party service is optional and entirely at your discretion. By connecting one you confirm that you are entitled to access that account and that your use of it through Textly complies with that provider's own terms of service. Some providers restrict access by third-party clients and may suspend or terminate accounts that use them; you are responsible for reviewing the terms of any service you choose to connect, and we accept no liability for measures a provider takes against your account.
Each provider is an independent party. We have no control over their availability, their APIs, their pricing or their policies, and we do not act on their behalf. A provider may change or withdraw third-party access at any time, and a workspace or server administrator may prohibit it. Should that happen, the corresponding functionality in Textly may be reduced or removed without this constituting a defect.
Your credentials for those services are entered in their own login flow and the resulting access token is stored on your device. We never receive them and cannot recover them for you.
Textly is an independent product and is not affiliated with, endorsed by or sponsored by WhatsApp LLC, Meta Platforms, Telegram, Discord, Slack, Salesforce or Google.
4. Your responsibilities
You agree to use the App only for lawful purposes. In particular, you agree not to use it to:
- send unsolicited bulk messages, spam or unlawful advertising;
- harass, threaten, defame or impersonate any person;
- transmit content that is illegal or infringes the rights of others;
- circumvent or interfere with technical protections of the App, your device or a network;
- violate any law or regulation applicable to you.
You are responsible for the content of the messages you send and for keeping your device secure. Anyone with access to an unlocked device can read the messages stored on it.
5. Licence
We grant you a non-exclusive, non-transferable, revocable licence to install and use the App on devices you own or control, for your personal use, in accordance with these terms. You may not decompile, reverse engineer, modify, rent, lease, sell or redistribute the App, except to the extent such restriction is prohibited by applicable law.
6. Intellectual property
The App, its source code, design, the name "Textly" and its logo are protected by intellectual property law and remain our property or that of our licensors. These terms transfer no rights other than the licence described above.
Apple, iPhone and App Store are trademarks of Apple Inc.; Android and Google Play are trademarks of Google LLC. Other trademarks are the property of their respective owners.
7. Availability and changes
We aim to keep the App working reliably but do not warrant uninterrupted or error-free operation. We may modify, update or discontinue features, or the App as a whole, at any time. Where a change materially reduces functionality, we will give reasonable notice if practicable.
8. Warranty
The App is provided "as is" and "as available". To the fullest extent permitted by applicable law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement.
Statutory warranty rights for consumers under mandatory local law remain unaffected.
8a. Automated analysis: no warranty of accuracy
Textly's analysis features (search, summaries, suggested replies, spam and scam classification, and the recognition of appointments, invoices, parcels, contacts and tasks) are produced by automated models running on your device. They are provided as an assistance tool only.
We do not warrant that these outputs are accurate, complete or current. A summary may omit relevant content, an extracted date or amount may be misread, a suggested reply may be unsuitable, and classification may flag a legitimate message as fraudulent (false positive) or fail to detect an actual fraud attempt (false negative).
You remain responsible for verifying anything of consequence against the original message before acting on it. In particular, scam detection is a safety net and not a security guarantee; it does not replace your own judgement, and no reliance may be placed on the absence of a warning. Suggested replies are never sent without your explicit confirmation.
9. Limitation of liability
We are liable without limitation for damages arising from injury to life, body or health, for intent and gross negligence, and under mandatory statutory provisions such as product liability law.
In cases of slight negligence, we are liable only for breach of an essential contractual obligation (an obligation whose fulfilment makes proper performance possible in the first place and on whose observance you may regularly rely), and in that case limited to typical, foreseeable damage.
Subject to the above, we are not liable for undelivered, delayed, duplicated or lost messages, for carrier or data charges, for loss of message data stored on your device, for the unavailability or discontinuation of a third-party service, or for decisions you make on the basis of an automated output described in section 8a. Please maintain your own backups of data that matters to you.
10. Third-party services
The App interacts with your device's operating system, your mobile network operator, the distribution platform and any messaging services you choose to connect. Their services are governed by their own terms and privacy policies, over which we have no control and for which we accept no responsibility.
11. Termination
You may stop using the App at any time by disconnecting your channels, selecting another default SMS application where applicable, and uninstalling Textly. We may terminate the licence granted here if you materially breach these terms.
12. Changes to these terms
We may update these terms where necessary, for example due to changes in the App or the legal framework. The current version is always available at this address. Continued use after a change takes effect constitutes acceptance of the revised terms.
13. Governing law and jurisdiction
These terms are governed by the law of [COUNTRY], excluding its conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods. If you are a consumer, this choice of law does not deprive you of the protection of mandatory provisions of the law of your country of residence.
Place of jurisdiction for merchants is [CITY].
14. Severability and contact
If any provision of these terms is or becomes invalid, the validity of the remaining provisions is unaffected.
Questions about these terms: [CONTACT EMAIL].